Lines Open: Mon - Fri 8:30 - 17:00

0800 197 65 65

0330 555 65 75

Free from UK landlines

Int'l & Mobile Friendly

Delivery Information


FREE DELIVERY (subject to order value, location and orders being placed by 3 pm)
FREE delivery: QVS offers a free delivery service. To qualify, the order value must be a minimum of £45 ex-VAT. To see if you live in an area eligible for free delivery please see the tables below.

Next day despatch:
QVS aims to despatch orders placed by 3 pm, on the next available working day. Our standard delivery time is 3-5 working days. This service is subject to stock availability, location and orders being placed by 3 pm. To see if you qualify for next day despatch (not delivery) please see the table below.
Delivery service: Our standard delivery is 3-5 working days. We can not currently offer delivery on weekends or bank holidays. Order processing and despatch times during these periods may be extended. 

Stock availability: To check stock availability, next day despatch or any other enquiry please call our sales office, 0330 555 65 75 Monday - Friday 08:30 - 17:00. 
Delivery partners: Royal Mail 48hr not tracked, DHL courier 48hr tracked, QVS delivery vans for local deliveries.
Charges: Our charges are based on our delivery partners charge, and are calculated by weight and dimensions, destination and method.

Bulky items surcharge: Items such as; storage heaters, built-in ovens, air-conditioners, hobs, fridges, freezers etc and any other fragile goods requiring special handling do not qualify for free delivery. Carriage surcharge is charged at cost. To find out more please call our sales office, 0330 555 65 76 Monday - Friday 08:30 - 17:00.



Delivery 3-5 working days, subject to stock availability
Delivery Charge (EX VAT)
Orders Over £45 (ex VAT)
3-5 working days
Orders Under £45 (ex VAT)
3-5 working days
ENGLAND restrictions apply* Delivery 3-5 working days Delivery Charge (ex VAT)
Isle of Man *Free delivery not available £24.99 (ex VAT)
Isle of Wight *Free delivery not available £24.99 (ex VAT)
Channel Islands *Free delivery not available £24.99 (ex VAT)


SCOTLAND restrictions apply*
Delivery 3-5 working days
Delivery Charge (ex VAT)
*Free delivery not available
£14.99 (ex VAT)
*Free delivery not available
£24.99 (ex VAT)


IRELAND restrictions apply*
Delivery 3-5 working days
Delivery Charge (ex VAT)
*Free delivery not available
£14.99 (ex VAT)
*Free delivery not available
£14.99 (ex VAT)


If you experience a short or non-delivery, please contact the branch that supplied the goods and please have ready the following information:

a) The web order number
b) The date of purchase
c) The product code(s)
d) Your name and contact details

Our sales advisers will investigate the problem and refer back to you as soon as possible.
Call our Helpline on 0800 197 65 65 or Click to Email Us
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